You may choose whether or not to provide or disclose Personal Data in connection with your use of our Site. If you choose not to provide the Personal Data we request, you may still visit and use parts of our Site, but may be unable to access or use certain features, options, programs, and services. Our Site may contain links to third-party websites and services that are not owned or controlled by WON. We are not responsible for the privacy practices or the content of third party websites, services and advertisements, and you visit them at your own risk.
3. Personal Data Collected.
3.1 Personal Data You Provide To Us On Our Site.
a) Types of Personal Data. We and our service providers collect the Personal Data set forth below in order to provide the Site to you, or because we are legally required to do so. If you do not provide the Personal Data we request, we may not be able to provide you with access to certain parts of the Site. The Personal Data we and our service providers collect includes, but is not limited to:
- Real Name;
- Email address;
- Residence address;
- Resident country;
- Payment information;
- Phone number;
- Communications you send to us.
b) When Personal Data is Collected. You may be required to provide us with certain information that may constitute Personal Data in the following ways:
In addition, if you choose, you may participate in a WON email list server by subscribing within the Site or by contacting WON staff directly. You may unsubscribe from these email list servers by following the unsubscribe instructions found within the list email.
Member Login Information.
Information Collected through Various Forms.
We and our service providers may collect Personal Data in a variety of ways, including: (i) through the use of the Site, e.g. when you sign up for the platform service, forum community or make a purchase; or (ii) from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.
Personal Data You Disclose Relating to Others
3.2 Personal Data You Provide To Third Parties On Our Site.
Please note that we use certain third party service providers on our Site to enhance your experience or deliver certain services. These providers may collect Personal Data about you in performing their services and/or functions on our Site. For a complete list of our service providers, please click here.
3.3 Information Collected Automatically
a) Log Files On Our Site. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
The following sets out how we may use different categories of cookies and your options for managing cookies’ settings:
Type of Cookies
Required cookies enable you to navigate our Site and use its features, such as accessing secure areas of our Site and using our services.
|Because required cookies are essential to operate our Site, there is no option to opt out of these cookies.|
These cookies collect information about how you use our Site, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how our Site functions and performs.
From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit our Site. We may also utilize Flash cookies for these purposes.
|To learn how to opt out of performance cookies using your browser settings click here .|
Functionality cookies allow our Site to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of our Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Site to personalize your visit.
|To learn how to opt out of functionality cookies using your browser settings click here .|
|Targeting or Advertising cookies||
By way of example, as you browse our Site, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with our Site.
Third parties, with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of and type of data, and how data is stored.
|To learn more about these and other advertising networks and their opt out instructions, click here .|
c) Other Tracking Technologies.
When you visit our Site, we may collect your IP address to track and aggregate non-Personal Data. For example, we may use IP addresses to monitor the regions from which you navigate our Sites.
We may also use web beacons alone or in conjunction with cookies to compile information about your usage of our Site and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our Site. We may use web beacons to operate and improve our Site and email communications.
d) Analytics Software Tools.
We use Google Analytics on our Site to help us analyze the traffic on our Site. For more information on Google Analytics’ processing of Personal Data, please see http://www.google.com/policies/privacy/partners/. By using a browser plugin http://www.google.com/ads/preferences/plugin/provided by Google, you can opt out of Google Analytics.
4. The Purposes For Which We Use Personal Data.
If you submit or we collect Personal Data through our Site, then such Personal Data may be used in the following ways: (i) to provide, analyze, administer, and improve our Site and services, (ii) to contact you in connection with our Site and certain services, notifications, events, programs or offerings that you may have registered for, (iii) to send you updates and promotional materials that you have registered for, (iv) to identify and authenticate your access to the parts of our Site and services that you are authorized to access; (v) for recruiting and human resources administration purposes, and (vi) to protect our rights and/or our property and to ensure the technical functionality and security of our Site.
5. How We Disclose Personal Data.
We do not sell, lease, rent or otherwise disclose the Personal Data collected from our Site to third parties unless otherwise stated below or with your consent.
5.1. Our Third Party Providers.
5.2. Social Media Services.
We engage advertising services to assist us in advertising our brand and Site. From time to time, those services target advertisements on third-party websites based on cookies or other information indicating previous interaction with our Site.
5.4. Business Partners
From time to time, we may partner with other companies to jointly offer products or services. For example, we partner with various game development and design studios to deliver you gaming services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share Personal Data collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of Personal Data we collect, and their use of the information will be in accordance with their own privacy policies.
5.5. In the Event of Merger, Sale, or Change of Control.
5.6. Other Disclosures.
6. Retention of Personal Data.
WON and its affiliates are subject to various legal, compliance and reporting obligations, including but not limited to the Patriot Act, Bank Secrecy Act, and Anti-Money Laundering laws and regulations. We are also required by law to store parts of your personal and transactional data beyond the closure of your account with us. Your data is only accessed internally on a need to know basis and will only be accessed or processed if absolutely necessary to comply. We will remove data that is no longer required by any relevant law or jurisdiction in which we operate..
7. Your Rights.
7.1 Personal Data.
If you have an account on our Site, we provide access to—and the ability to edit or delete—certain categories of Personal Data through the account.
If you would like to access, amend, erase, export (i.e., data portability), or object to or restrict the processing of Personal Data collected via our Site, you may submit a request to us at:
World Open Network, Inc.
Attn: Legal - Privacy Officer
4400 Bohannon Drive
Menlo Park, CA 94025
Depending on where you live, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Data about you. We encourage you to first reach out to us at the above address in 7.1 so we have an opportunity to address your concerns directly before you do so.
7.2. Opting-Out of Promotional Emails.
You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us, or by responding to the emails directly and requesting removal if such a link is not available. Additionally, you may send a request specifying your communications preferences to the above address in 7.1. Customers cannot opt out of receiving transactional emails related to their account with us or our services. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any "Contact Us" request as well as administrative, maintenance and operational emails (for example, in connection with a password reset request).
8. Personal Data Transferred from the EU or Switzerland To The United States.
WON has committed to refer unresolved privacy complaints under the Privacy Shield Principles to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shieldfor more information and to file a complaint.
These recourse mechanisms are available at no cost to you. Damages may be awarded in accordance with applicable law. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the Privacy Shield, WON is potentially liable.
9. Data Security.
The security of Personal Data is important to us. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Data, we cannot guarantee its absolute security.
10. Children's Privacy.
10.1. Children Under 18.
Persons under the age of 18 should not use our websites or services at any time. In the event that we are able to confirm that we have inadvertently gathered personal information from persons under the age of 18, we will take reasonable measures to promptly remove such information from our records. We do not knowingly collect or store any Personal Data from persons under 18. If parents believe that we have unintentionally collected their children’s’ Personal Data, they may request the deletion of the information by contacting us at:
World Open Network, Inc.
Attn: Legal - Child Privacy
4400 Bohannon Drive
Menlo Park, CA 94025
10.2. Note to Parents.
11. How We Respond to Do Not Track Signals.
WON does not track Site users over time and across third party websites to provide targeted advertising. Accordingly, we do not currently respond or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Data about an individual consumer's online activities over time and across third-party web sites or online services.
12. Your California Privacy Rights.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of Personal Data about you by WON to third parties for the third parties’ direct marketing purposes. To make such a request, please send a request to the address listed in 7.1.
13. Contacting Us.
Third Party Service Providers
- Adjust, for digital advertising tracking and analytics. For more information on this service provider’s privacy practices, please review: https://www.adjust.com/privacy-policy
- Facebook Ads, for digital advertising related to our Site and services. For more information on this service provider’s privacy practices, please review: https://www.facebook.com/legal/FB_Work_Privacy
- Google Adwords for digital advertising services related to our Site. For more information on this service provider’s privacy practices, please review: https://policies.google.com/privacy
- ZenDesk, for customer service solutions on mobile and web-based platforms. . For more information on this service provider’s privacy practices, please review: https://www.zendesk.com/company/customers-partners/privacy-policy/